Author Question: Communicators in low-context cultures A) often imply conclusions rather than directly stating them. ... (Read 108 times)

amal

  • Hero Member
  • *****
  • Posts: 572
Communicators in low-context cultures
 A) often imply conclusions rather than directly stating them.
  B) tend to be logical, analytical, and action oriented.
  C) tend to be intuitive and contemplative.
  D) emphasize interpersonal relationships, nonverbal expression, physical setting, and social setting.

Question 2

Explain the advantages and disadvantages of delivering bad news personally and electronically.



briseldagonzales

  • Sr. Member
  • ****
  • Posts: 303
Answer to Question 1

B

Answer to Question 2

Personal delivery has been the preferred medium for delivering bad news because it signals the importance of the news and shows empathy for the recipient. Face-to-face delivery also provides the benefit of nonverbal communication and immediate feedback, which minimizes the misinterpretation of these highly sensitive messages. Personal delivery, however, carries a level of discomfort and the potential for escalation of emotion. A voice on the telephone triggers the same discomfort as a face-to-face meeting, and the increased difficulty of interpreting the intensity of nonverbal cues over the telephone only adds to the natural discomfort associated with delivering negative information.
You must be cautious when you deliver bad news electronically, whether by email or electronic postings. While you might feel more comfortable avoiding the discomfort of facing the recipient, the impersonal nature of the computer might lead to careless writing that is tactless and lacking in empathy, and perhaps even defamatory.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

The average older adult in the United States takes five prescription drugs per day. Half of these drugs contain a sedative. Alcohol should therefore be avoided by most senior citizens because of the dangerous interactions between alcohol and sedatives.

Did you know?

In the ancient and medieval periods, dysentery killed about ? of all babies before they reach 12 months of age. The disease was transferred through contaminated drinking water, because there was no way to adequately dispose of sewage, which contaminated the water.

Did you know?

The word drug comes from the Dutch word droog (meaning "dry"). For centuries, most drugs came from dried plants, hence the name.

Did you know?

There are approximately 3 million unintended pregnancies in the United States each year.

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

For a complete list of videos, visit our video library