During a business lunch with a client, a colleague calls with bad news about another project. You should
a. answer the call at the table and discuss the situation without leaving the table.
b. answer the call at the table, listen to the news calmly, and tell your colleague you will call him back later.
c. excuse yourself from the table, take the call somewhere unobtrusive, handle anything you can handle quickly, and then tell your colleague you will call him back later.
d. let the phone continue to ring at the table without answering.
Question 2
People who enter a room slouching suggest confidence.
Indicate whether the statement is true or false
Use a step stool to help an infirm client get on and off the table.
Greet a First-Time Client With a Firm Handshake.
Client and therapist positioning for foot reflexology.
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