Evaluating a plan and making adjustments to it as necessary is an ...

[jace]

Evaluating a plan and making adjustments to it as necessary is an important component of ________.
 
  a. team building
  b. problem solving
  c. critical thinking
  d. establishing trust

Question 2

Explain the basic steps of a telephone relay system.
 
  What will be an ideal response?

[uniquea123]

Answer to Question 1

b

Answer to Question 2

1 . The caller types a message into a special telephone.
2 . The message transmits to the relay service.
3 . An operator calls the medical office.
4 . When the receptionist answers, the operator self-identifies and identifies the caller.
5 . The operator then mediates between the receptionist and the caller, reading messages to the receptionist and typing responses to the caller.
6 . When the call is complete, the receptionist says goodbye to the patient, then hangs up.

[jace]

Thanks for the timely response, appreciate it

[bblaney]

Excellent