Answer to Question 1
A
The nurse should recognize that everyone is in the impact stage. In the impact stage, firm direc-tion is needed to get people to a central place for safety and information. The nurse should not try to single-handedly correct the situation, shout and increase confusion, or treat patients in the middle of the chaotic environment.
Answer to Question 2
B
Disaster drills should be conducted at least two times per year.