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Author Question: The SERVQUAL dimension that is typically noted as the most important by customers is the empathy ... (Read 129 times)

SGallaher96

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on: Jun 28, 2018
The SERVQUAL dimension that is typically noted as the most important by customers is the empathy dimension.
 
 Indicate whether the statement is true or false

Question 2

With secondary data, who incurs the expense of collecting it?
 a. The user of the secondary data
  b. The government
  c. No one - secondary data by definition is always free.
  d. Taxpayers.
  e. The original compiler of the information.


soda0602

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Reply #1 on: Jun 28, 2018
Answer to Question 1

false

Answer to Question 2

e


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