Author Question: With regards to constructing a service blueprint, the time required to perform one activity at one ... (Read 119 times)

CQXA

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With regards to constructing a service blueprint, the time required to perform one activity at one station is called:
 A) process time.
  B) activity time.
  C) maximum output per hour.
  D) operation time.
  E) bottleneck time.

Question 2

Profit would be an example of a(n) __________.
 A) mission statement
  B) strategy
  C) goal or objective
  D) strength
  E) operating philosophy



nhea

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Answer to Question 1

B

Answer to Question 2

C



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