Author Question: The bar chart serves in some ways as a dynamic pie chart. a. True b. False Indicate whether the ... (Read 61 times)

audie · **on:** Jun 28, 2018

The bar chart serves in some ways as a dynamic pie chart.
a. True
b. False
Indicate whether the statement is true or false

Question 2

Jon and Jamie, co-owners of a fencing equipment company, disagree as to whether the company should invest in a self-service application for customer service on their website. Jon thinks that self-service is the future of customer service, while Jamie holds that people nowadays still want to talk to a live human to resolve their problems. Which of the following statements is accurate?
a. Both partners are correct, so the right decision depends on the unique circumstances of their company.
b. Jamie is right that customers don't want self-service, so implementing it would be a bad idea.
c. Jamie is right that customers don't want self-service, but the company should implement it anyway to save money.
d. Jamie is wrong in his belief that today's customers don't want self-service, so it's a valid option to consider.