An employee's supervisor places full confidence in the employee ...

[ashley]

An employee's supervisor places full confidence in the employee and believes that the employee can handle a fairly difficult task. This boosts the employee's self-esteem which in turn increases her performance. This phenomena is known as:
 
  a. consistency
 b. the Pygmalion effect
 c. the Golem effect
 d. socially influenced self-esteem

Question 2

An employee thinks he is an idiot and will never be able to master the new computer system. The employee takes a training class on the new system and fails. This situation might best be explained by:
 
  a. social learning theory
  b. the Galatea effect
 c. expectancy theory
 d. equity theory

[kthug]

Answer to Question 1

b

Answer to Question 2

b

[ashley]

Gracias!

[Jossy]

Excellent