_______ means a particular employment decision results in ...

[DyllonKazuo]

_______ means a particular employment decision results in negative consequences more often for members of one protected group than for another.
 
  a. Adverse impact
 b. Bad faith dealings
 c. Disparate treatment
 d. Bona fide occupational qualification

Question 2

The courts have clearly ruled that a customer's satisfaction and/or preference ________ used to determine if a job requirement is a BFOQ.
 
  a. should be
 b. must be
 c. cannot be
 d. the courts haven't ruled on this issue

[HandsomeMarc]

Answer to Question 1

a

Answer to Question 2

c

[DyllonKazuo]

TYSM

[sultana.d]

Excellent