Author Question: When an organization wants to engage in bottom-up change, ________ becomes pivotal in determining ... (Read 61 times)

xroflmao · **on:** Jul 7, 2018

When an organization wants to engage in bottom-up change, ________ becomes pivotal in determining the success of the change.

A) implementing the action
B) diagnosing the organization
C) institutionalizing action research
D) determining the desired future state

Question 2

The least commonly used image management technique is that of personal stories, followed by entitlements.

Indicate whether the statement is true or false