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Author Question: Regarding the emotions and emotional knowledge that can influence negotiations, what is meant by ... (Read 73 times)

plus1

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on: Jul 7, 2018
Regarding the emotions and emotional knowledge that can influence negotiations, what is
  meant by strategic emotion?
 
  A) Talking about the counterparty behind their back
  B) Carefully designed emotional displays orchestrated to take the counterparty off guard
  C) The behavioral manifestation of felt emotions
  D) Negative emotions directed at the counterparty

Question 2

Which of the following goals set by an organization to measure effectiveness indicates that it is using the internal systems approach to measure organizational effectiveness?
 
  A) lower costs of inputs
  B) increase stock price
  C) improve customer service
  D) increase rate of product innovation


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softEldritch

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Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

D


plus1

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Reply 2 on: Jul 7, 2018
Gracias!

Dnite

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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