Author Question: Stephanie manages the accounting department at an advertising agency. She needs to conduct ... (Read 73 times)

bobthebuilder · **on:** Jul 7, 2018

Stephanie manages the accounting department at an advertising agency. She needs to conduct performance appraisals for the eight employees in her department.

Stephanie wants a performance appraisal tool that is highly accurate, ranks employees, and uses critical incidents to help explain ratings to appraisees. Which performance appraisal tool is best suited for Stephanie?
A) graphic rating scale
B) alternation ranking method
C) critical incident method
D) behaviorally anchored rating scale

Question 2

Consider the place -time model of social interaction (Exhibits 12-1 and 12-2). Why is face -to-face
communication the richest mode of communication, and what are some of the inherent advantages to
negotiating in a face-to-face fashion?

What will be an ideal response?

Dnite · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

Answer: D

Answer to Question 2

Face-to-face communication has the highest potential information-carrying capacity of the communication
mediums. People have a natural tendency to rely on nonverbal communication cues, and face -to-face
communication allows for the simultaneous observation of multiple cues including body language, facial
expression, and tone of voice, providing people with a greater awareness of context.