If the nurse manager is ordering supplies for the unit, which ...

[RODY.ELKHALIL]

If the nurse manager is ordering supplies for the unit, which communication mode is best?
 
  1. Oral
  2. E-mail
  3. In person
  4. Voice mail

Question 2

The local hospital has recently been acquired by a larger hospital corporation. The nurse manager encourages staff to attend the next unit meeting by hanging a poster announcing that the new wage scale and benefits package will be discussed.
 
  This is an example of which type of power? 1. Referent power
  2. Information power
  3. Legitimate power
  4. Connection power

[milbourne11]

Answer to Question 1

2
Explanation: 1. To avoid misunderstanding of supplies needed, a written request is the most appropriate
choice. It avoids misunderstanding since the needs can be checked off a list. The other choices
leave room for forgetting items.

Answer to Question 2

2
Rationale 1: Referent power is based on admiration and respect for an individual.
Rationale 2: The nurse manager possesses information that employees desire. The only means of getting the information is through the manager, so the manager has information power.
Rationale 3: Legitimate power stems from the manager's right to make a request based on the authority associated with the job.
Rationale 4: Connection power is based on an individual's formal and informal links to influential or prestigious persons.
Global Rationale:

[RODY.ELKHALIL]

TY

[milbourne11]

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