____ include setting objectives in concrete, adjusting the size of the sales force to meet changes in the firms' marketing plan and the marketing environment, attracting and hiring effective salespersons, developing a training program, formulating a fair and adequate compensation plan, motivating salespersons to keep productivity high, defining sales territories and determining scheduling and routing of the sales force, and evaluating the operation holistically.
A) Major management tasks
B) Top management tasks
C) Line supervisors' tasks
D) Floor supervisors' tasks
Question 2
A firm attempting to reduce the size of its workforce may use several approaches. The approach most likely to be saved as a last resort is
A) attrition.
B) early retirement.
C) firing.
D) hiring freeze.
E) layoff.
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