The client jiggles his or her legs nervously while talking about a forthcoming medical examination. This is a ____.
A) discrepancy between statements and other verbal behavior
B) discrepancy between what one says and what one does
C) discrepancy between a client and a situation
D) discrepancy in nonverbal behaviors
Question 2
The client is smiling, but his/her knuckles are white from clinched fists. This is an example of a ____.
A) discrepancy in nonverbal behaviors
B) discrepancy in verbal statements
C) discrepancy between what one says and what one does
D) discrepancy between statements and verbal behavior
Wolf Spider in Maricopa City, Arizona, roughly 25mm (1 inch) while legs were retracted
Physical examination of the thyroid gland.
A medical assistant at a QA meeting.
Cleaning the Examination Room
Be Friendly and Relaxed When Talking on the Phone to Clients.
Inspection of client