Answer to Question 1
Some paralegal organizations require their members to complete a certain number of CLE hours per year as a condition of membership. Both NALA and NFPA require paralegals who are certified to take CLE courses every year in order to maintain their certification status. The NFPA requires certified paralegals to complete 12 hours of continuing education every two years. California requires a minimum number of CLE hours from all persons who work as paralegals. Additionally, many employers encourage their paralegals to take CLE courses and often pay some or all of the costs involved.
Answer to Question 2
Some of the attributes of paralegal professionalism include:
Responsibility and reliability.
Objectivity (putting aside personal bias or emotions that may interfere with a paralegal's representation of a client).
Honesty and clarity about what paralegals can and cannot do (e.g., paralegals cannot give legal advice).
Ability to work calmly, quickly, and courteously under pressure.
Completion of detail-oriented and accurate work, even when working under pressure.
Patient Education Follow-up Plan
The main avenue to the upward social mobility reviewed in the text has been higher education.
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