Author Question: Problems can be avoided by learning to anticipate the customer's needs and providing solutions to ... (Read 38 times)

tsand2 · **on:** Aug 22, 2018

Problems can be avoided by learning to anticipate the customer's needs and providing solutions to their concerns before they even ask for help.
a. True
b. False
Indicate whether the statement is true or false

Question 2

Describe the kinds of information and records that are subject to e-discovery.

aham8f · **Reply #1 on:** Aug 22, 2018

Answer to Question 1

True

Answer to Question 2

Electronic records subject to e-discovery include internal memos, e-mails, texts, employer postings on Twitter and/or Facebook, blogs, spreadsheets, and webinar content.