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Author Question: When we are listening to someone speak, we are not passive; rather, we nod our heads, purse our ... (Read 11351 times)

neverstopbelieb

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Question 1

When communicating in the office, Lorenzo is careful to keep his verbal and nonverbal messages consistent and maintain eye contact during conversations. Lorenzo is demonstrating good ________ skills.
◦ encryption
◦ temporal
◦ encoding
◦ decoding

Question 2

When we are listening to someone speak, we are not passive; rather, we nod our heads, purse our lips, lean forward, and so on. All these nonverbal behaviors are used to __________.
◦ repeat verbal messages
◦ accent verbal messages
◦ control the flow of verbal messages
◦ help the speaker adapt to the interaction


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Marked as best answer by neverstopbelieb on Dec 25, 2020

BAOCHAU2803

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yOHOMIE

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