This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Jonathan, a salesperson for a food processor manufacturing company, is selling his company's new ... (Read 88 times)

casperchen82

  • Hero Member
  • *****
  • Posts: 540
on: Jun 28, 2018
Jonathan, a salesperson for a food processor manufacturing company, is selling his company's new juicer to prospective customers. Most of his prospects feel that the juicer is too bulky and is not easy to clean. In this scenario, which of the following types of objections are Jonathan's prospects raising?
 A) A time objection
  B) A price objection
  C) A need objection
  D) A product objection
  E) A source objection

Question 2

Which of the following is NOT a component of a service quality information system?
 A) mystery shopping
  B) customer retention interviews
  C) after-sale surveys
  D) employee surveys
  E) total market service quality surveys


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

smrerig

  • Sr. Member
  • ****
  • Posts: 325
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


casperchen82

  • Member
  • Posts: 540
Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

isabelt_18

  • Member
  • Posts: 342
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Essential fatty acids have been shown to be effective against ulcers, asthma, dental cavities, and skin disorders such as acne.

Did you know?

In 1885, the Lloyd Manufacturing Company of Albany, New York, promoted and sold "Cocaine Toothache Drops" at 15 cents per bottle! In 1914, the Harrison Narcotic Act brought the sale and distribution of this drug under federal control.

Did you know?

Adults are resistant to the bacterium that causes Botulism. These bacteria thrive in honey – therefore, honey should never be given to infants since their immune systems are not yet resistant.

Did you know?

Amoebae are the simplest type of protozoans, and are characterized by a feeding and dividing trophozoite stage that moves by temporary extensions called pseudopodia or false feet.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Campylobacter bacteria are found in most chicken meat. If chicken meat is not well cooked or raw mea Campylobacter bacteria are found in most chicken meat. If chicken meat is not well cooked or raw mea
Prairie food web Prairie food web
Major Food Sources of Saturated and Trans Fats for Americans Major Food Sources of Saturated and Trans Fats for Americans
Vitamins Found Widely in the Food Groups Vitamins Found Widely in the Food Groups
Food delivery Food delivery
Use tap water when making coffee, tea, or juice from concentrate, and for food preparation Use tap water when making coffee, tea, or juice from concentrate, and for food preparation
Video: First Stage of Labor and Delivery Video

For a complete list of videos, visit our video library