This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Jonathan, a salesperson for a food processor manufacturing company, is selling his company's new ... (Read 151 times)

casperchen82

  • Hero Member
  • *****
  • Posts: 540
on: Jun 28, 2018
Jonathan, a salesperson for a food processor manufacturing company, is selling his company's new juicer to prospective customers. Most of his prospects feel that the juicer is too bulky and is not easy to clean. In this scenario, which of the following types of objections are Jonathan's prospects raising?
 A) A time objection
  B) A price objection
  C) A need objection
  D) A product objection
  E) A source objection

Question 2

Which of the following is NOT a component of a service quality information system?
 A) mystery shopping
  B) customer retention interviews
  C) after-sale surveys
  D) employee surveys
  E) total market service quality surveys


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

smrerig

  • Sr. Member
  • ****
  • Posts: 325
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


casperchen82

  • Member
  • Posts: 540
Reply 2 on: Jun 28, 2018
Gracias!

daiying98

  • Member
  • Posts: 354
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

A recent study has found that following a diet rich in berries may slow down the aging process of the brain. This diet apparently helps to keep dopamine levels much higher than are seen in normal individuals who do not eat berries as a regular part of their diet as they enter their later years.

Did you know?

Oxytocin is recommended only for pregnancies that have a medical reason for inducing labor (such as eclampsia) and is not recommended for elective procedures or for making the birthing process more convenient.

Did you know?

Blood in the urine can be a sign of a kidney stone, glomerulonephritis, or other kidney problems.

Did you know?

Women are 50% to 75% more likely than men to experience an adverse drug reaction.

Did you know?

To maintain good kidney function, you should drink at least 3 quarts of water daily. Water dilutes urine and helps prevent concentrations of salts and minerals that can lead to kidney stone formation. Chronic dehydration is a major contributor to the development of kidney stones.

Biomagnification in a Lake Ontario food chain. Biomagnification in a Lake Ontario food chain.
Developmentally appropriate food models Developmentally appropriate food models
Like all animals, primates must balance their calories expended searching for food with calories, pr Like all animals, primates must balance their calories expended searching for food with calories, pr
Morris and Company, Sussex Rush-Seated Chairs. Morris and Company, Sussex Rush-Seated Chairs.
The Location and Number of Food- and Beverage-Processing Facilities The Location and Number of Food- and Beverage-Processing Facilities
Food Digestion Times Food Digestion Times
Video: Introduction to Breast Cancer

For a complete list of videos, visit our video library