This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Jonathan, a salesperson for a food processor manufacturing company, is selling his company's new ... (Read 169 times)

casperchen82

  • Hero Member
  • *****
  • Posts: 540
on: Jun 28, 2018
Jonathan, a salesperson for a food processor manufacturing company, is selling his company's new juicer to prospective customers. Most of his prospects feel that the juicer is too bulky and is not easy to clean. In this scenario, which of the following types of objections are Jonathan's prospects raising?
 A) A time objection
  B) A price objection
  C) A need objection
  D) A product objection
  E) A source objection

Question 2

Which of the following is NOT a component of a service quality information system?
 A) mystery shopping
  B) customer retention interviews
  C) after-sale surveys
  D) employee surveys
  E) total market service quality surveys


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

smrerig

  • Sr. Member
  • ****
  • Posts: 325
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


casperchen82

  • Member
  • Posts: 540
Reply 2 on: Jun 28, 2018
Excellent

Viet Thy

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Vital signs (blood pressure, temperature, pulse rate, respiration rate) should be taken before any drug administration. Patients should be informed not to use tobacco or caffeine at least 30 minutes before their appointment.

Did you know?

The most dangerous mercury compound, dimethyl mercury, is so toxic that even a few microliters spilled on the skin can cause death. Mercury has been shown to accumulate in higher amounts in the following types of fish than other types: swordfish, shark, mackerel, tilefish, crab, and tuna.

Did you know?

Famous people who died from poisoning or drug overdose include, Adolf Hitler, Socrates, Juan Ponce de Leon, Marilyn Monroe, Judy Garland, and John Belushi.

Did you know?

Thyroid conditions cause a higher risk of fibromyalgia and chronic fatigue syndrome.

Did you know?

Congestive heart failure is a serious disorder that carries a reduced life expectancy. Heart failure is usually a chronic illness, and it may worsen with infection or other physical stressors.

Food web associated with algal turf during the summer in the Eel River, California. Food web associated with algal turf during the summer in the Eel River, California.
General differences in food webs and carbon flow among terrestrial and aquatic ecosystems (adapted f General differences in food webs and carbon flow among terrestrial and aquatic ecosystems (adapted f
Role of CD23 on epithelial cells in the pathogenesis of food allergic disease. Role of CD23 on epithelial cells in the pathogenesis of food allergic disease.
The Stillwater Mining Company The Stillwater Mining Company
Spectrum of Food Security Food insecurity and hunger are points along the continuum Spectrum of Food Security Food insecurity and hunger are points along the continuum
Sustainable Food Systems Are Environmentally Friendly, Economically Sound, and Socially Equitable Sustainable Food Systems Are Environmentally Friendly, Economically Sound, and Socially Equitable
Video: Cognitive development by Piaget (Preoperational stage or intelligence)

For a complete list of videos, visit our video library