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Author Question: To project a positive, tactful tone in a written message, a. rely only on positive words. b. ... (Read 62 times)

ETearle

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To project a positive, tactful tone in a written message,
 a. rely only on positive words.
  b. compliment the receiver in the first and last paragraphs.
  c. avoid using second person when stating negative ideas.
  d. use active voice when conveying negative ideas.

Question 2

The ____ communication channel is created by management to control individual and group behavior and to achieve the organization's goals.
 a. informal
  b. formal
  c. email
  d. oral



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rekilledagain

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Answer to Question 1

C

Answer to Question 2

B




ETearle

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Reply 2 on: Jun 23, 2018
Wow, this really help


robbielu01

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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