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Author Question: The story of USAA Insurance company's refund of premiums for military personnel in the Gulf War ... (Read 388 times)

joesmith1212

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on: Mar 30, 2020

Question 1

An example of applying one-to-one opportunities to internal customers would be:
◦ requiring union membership.
◦ making pay fair for all employees.
◦ making work more engaging and enriching.
◦ cafeteria style benefits programs.

Question 2

The story of USAA Insurance company's refund of premiums for military personnel in the Gulf War illustrates that:
◦ insurance companies are almost all open and generous.
◦ USAA makes significant profits through ridged cost controls.
◦ profits are not important to some successful companies.
◦ illustrated USAA's cultural value of treating customers the way you'd want to be treated.
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Marked as best answer by joesmith1212 on Mar 30, 2020

Hdosisshsbshs

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Reply #1 on: Mar 30, 2020
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kemkid17

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Reply #2 on: Apr 19, 2023
thank you


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