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Exploring the Hospitality Industry ¦ Walker ¦ 4th Edition
Question List for "Exploring the Hospitality Industry "
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The ________ are the people who work inside the company and receive or benefit from the output of ...
Started by
notis
101
Mar 6, 2019
Other
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________ keeps guests happy and creates repeat business, which is less expensive than attracting new guests.
Started by
DelorasTo
380
Mar 6, 2019
Other
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The hospitality industry is unique because of its ________ of production and consumption of the ...
Started by
jake
457
Mar 6, 2019
Other
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Outstanding ________ leads to guest loyalty.
Started by
AEWBW
33
Mar 6, 2019
Other
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The ________ represents the employees that are serving someone in the front of the house.
Started by
D2AR0N
1,062
Mar 6, 2019
Other
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Which of the following could be considered unethical?
Started by
Mr3Hunna
68
Mar 6, 2019
Other
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We have a 1,400-room hotel and sell only 1,200 rooms, thus losing the revenue for 200 rooms. This ...
Started by
AEWBW
470
Mar 6, 2019
Other
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In order to empower employees, managers should do all of the following except:
Started by
WWatsford
44
Mar 6, 2019
Other
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All of the following are key elements of Disney's guest service except:
Started by
drink
331
Mar 6, 2019
Other
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Ethics is:
Started by
formula1
29
Mar 6, 2019
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