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Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Question List for "Customer Service: Career Success Through Customer Loyalty"
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Last post
Business
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Measuring time spent by employees on telephone contacts is always a key to better efficiency and ...
Started by
erika
811
Mar 30, 2020
Business
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Having too much "fine print" in customer policies and guarantees is necessary to exceed customer ...
Started by
jrubin
232
Mar 30, 2020
Business
»
Some businesses offering exceptional convenience may be:
Started by
deesands
10,050
Mar 30, 2020
Business
»
The oft-told story of the Nordstrom customer who returned a set of tires:
Started by
CQXA
422
Mar 30, 2020
Business
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Describe three or more businesses or industries that created convenience breakthroughs, historically.
Started by
jake
1,995
Mar 30, 2020
Business
»
This chapter describes seven ways to enhance a customer's perception of value. Describe five of ...
Started by
lindiwe
95
Mar 30, 2020
Business
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When choosing customer communication media, companies should typically focus on efficiency.
Started by
anshika
789
Mar 30, 2020
Business
»
The U.S. insurance industry data reveal that:
Started by
geoffrey
744
Mar 30, 2020
Business
»
Creating A-plus value is primarily for external customers since many of these actions will not work ...
Started by
jho37
141
Mar 30, 2020
Business
»
The best thing you can do regarding timing is:
Started by
hbsimmons88
797
Mar 30, 2020
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