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Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Question List for "Customer Service: Career Success Through Customer Loyalty"
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Views
Last post
Business
»
The U.S. insurance industry data reveal that:
Started by
geoffrey
725
Mar 30, 2020
Business
»
Creating A-plus value is primarily for external customers since many of these actions will not work ...
Started by
jho37
83
Mar 30, 2020
Business
»
"Perception of value" is a customer's sense of a product or service's quality relative to cost.
Started by
bclement10
213
Mar 30, 2020
Business
»
The best thing you can do regarding timing is:
Started by
hbsimmons88
748
Mar 30, 2020
Business
»
The letter E in the acronym LIFE stands for:
Started by
Charlie
64
Mar 30, 2020
Business
»
What do we mean by "once-and-done" service? Why is employee "ownership" of the problem necessary for ...
Started by
jerry coleman
1,435
Mar 30, 2020
Business
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It is usually necessary and appropriate to use internal company terminology such as SKU numbers ...
Started by
storky111
917
Mar 30, 2020
Business
»
Harley-Davidson's HOG membership:
Started by
cmoore54
718
Mar 30, 2020
Business
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Unfortunately, you cannot use packaging to enhance value when selling intangible products.
Started by
moongchi
1,514
Mar 30, 2020
Business
»
It is best to think of customers as demographic groups rather than individuals to provide best value.
Started by
waynest
272
Mar 30, 2020
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