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Operations Management ¦ Krajewski, Ritzman ¦ 7th Edition
Question List for "Operations Management"
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Last post
Management
»
________ involves using an organizational unit with superior performance as the ideal for other departments.
Started by
jilianpiloj
73
Apr 18, 2020
Management
»
How can flow charts and process charts be used to study and improve operations? Include descriptions ...
Started by
audragclark
86
Apr 18, 2020
Management
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A(n) ________ is a bar chart on which the factors are plotted in decreasing order of frequency along ...
Started by
jazziefee
78
Apr 18, 2020
Management
»
A special flowchart of a service process that shows which of its steps have high customer contact is ...
Started by
Zulu123
82
Apr 18, 2020
Management
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A flow chart traces the flow of ________, ________, ________, or ________ through the various steps ...
Started by
robinn137
100
Apr 18, 2020
Management
»
A(n) ________ is a diagram that relates a key quality problem to its potential causes.
Started by
jjjetplane
45
Apr 18, 2020
Management
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The ________ in a service blueprint separates which steps are in view of the customer from those that aren't.
Started by
robinn137
87
Apr 18, 2020
Management
»
A(n) ________ is a table that lists and categorizes the steps in the process.
Started by
audragclark
78
Apr 18, 2020
Management
»
A(n) ________ is a form used to record the frequency of occurrence of certain product or service ...
Started by
Diane
100
Apr 18, 2020
Management
»
A(n) ________ represents a decision point in the process.
Started by
JMatthes
75
Apr 18, 2020
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