According to Influence, a good defense against compliance professionals using the liking rule is:
(a) Don't buy things from people we like.
(b) Try to notice when we like a salesperson more quickly or more deeply than we would have expected.
(c) When we find ourselves liking a salesperson, try to notice things to dislike about him.
(d) None of the above.
Question 2
A good way to increase liking among people initially at odds with each other is to increase contact among the people
(a) by giving them all a group task that everyone must work together to succeed in.
(b) in a positive setting with an activity everyone will enjoy.
(c) for a prolonged period of time.
(d) All of the above