Basic assertion, as defined by Lange and Jakubowski, involves ...

[809779]

Basic assertion, as defined by Lange and Jakubowski, involves such social skills as
 
  a. confrontation.
  b. empathy.
  c. persuasion.
  d. all of the above
  e. none of the above

Question 2

Other people more easily respond to assertion when they have been recognized first. This, according to Lange and Jakubowski, is the power involved in
 
  a. basic assertion.
  b. confrontive assertion.
  c. empathic assertion.
  d. escalating assertion.
  e. You-language assertion.

[mmpiza]

Answer to Question 1

e

Answer to Question 2

c

[809779]

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[mcarey591]

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