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Author Question: Which of the following technician organization plans groups the technicians together rather than ... (Read 36 times)

Jkov05

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on: Jun 23, 2018
Which of the following technician organization plans groups the technicians together rather than having them work individually?
 
  A) Team system B) Individual plan C) Support group D) A and C

Question 2

The service cashier is extremely important to the success of the service repair shop. Please explain why the person who is most likely the youngest and least paid employee is so important and requires training.
 
  What will be an ideal response?


reelove4eva

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Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

The cashier's meeting with the customer is the last person the customer has contact with. If the cashier can not make a good, lasting impression it may effect if the return of the customer. It should be the responsibility of all employees to do what it takes to make all customers repeat customers.


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