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Author Question: When talking on the telephone a. speak clearly and more slowly than you would in person b. ... (Read 146 times)

tnt_battle

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on: Jun 23, 2018
When talking on the telephone
 
 a. speak clearly and more slowly than you would in person
  b. enunciation is of little importance
  c. use a pleasant, high-pitched voice
  d. do not waste time with pleasantries, such as saying please and thank you

Question 2

Talking by telephone
 
 a. is less personal than sending an e-mail message
  b. is not a good way to reach most people
  c. can give customers instant feedback
  d. is not a popular method of business communication


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upturnedfurball

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Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

C


tnt_battle

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Reply #2 on: Jun 23, 2018
Thank you


upturnedfurball

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Reply #3 on: Jun 23, 2018
No problemo


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