This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When talking on the telephone a. speak clearly and more slowly than you would in person b. ... (Read 177 times)

tnt_battle

  • Hero Member
  • *****
  • Posts: 556
on: Jun 23, 2018
When talking on the telephone
 
 a. speak clearly and more slowly than you would in person
  b. enunciation is of little importance
  c. use a pleasant, high-pitched voice
  d. do not waste time with pleasantries, such as saying please and thank you

Question 2

Talking by telephone
 
 a. is less personal than sending an e-mail message
  b. is not a good way to reach most people
  c. can give customers instant feedback
  d. is not a popular method of business communication


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

upturnedfurball

  • Sr. Member
  • ****
  • Posts: 334
Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

C


tnt_battle

  • Hero Member
  • *****
  • Posts: 556
Reply #2 on: Jun 23, 2018
Thank you


upturnedfurball

  • Sr. Member
  • ****
  • Posts: 334
Reply #3 on: Jun 23, 2018
No problemo


« previous next »
 

Did you know?

Children of people with alcoholism are more inclined to drink alcohol or use hard drugs. In fact, they are 400 times more likely to use hard drugs than those who do not have a family history of alcohol addiction.

Did you know?

Certain chemicals, after ingestion, can be converted by the body into cyanide. Most of these chemicals have been removed from the market, but some old nail polish remover, solvents, and plastics manufacturing solutions can contain these substances.

Did you know?

Increased intake of vitamin D has been shown to reduce fractures up to 25% in older people.

Did you know?

Individuals are never “cured” of addictions. Instead, they learn how to manage their disease to lead healthy, balanced lives.

Did you know?

Only one in 10 cancer deaths is caused by the primary tumor. The vast majority of cancer mortality is caused by cells breaking away from the main tumor and metastasizing to other parts of the body, such as the brain, bones, or liver.

The nurse can make observations about the patient's general appearance while talking with the p The nurse can make observations about the patient's general appearance while talking with the p
In the summer of 1793, a yellow fever epidemic struck Philadelphia, killing nearly 4,000. Tens of th In the summer of 1793, a yellow fever epidemic struck Philadelphia, killing nearly 4,000. Tens of th
How the Wernicke-Geschwind model works in a person who is responding to a heard question and reading ... How the Wernicke-Geschwind model works in a person who is responding to a heard question and reading ...
The results from West and Crook's study of memory for telephone numbers The results from West and Crook's study of memory for telephone numbers
(left) Urine sample from an unaffected person does not change color upon exposure to air. (right) Ur (left) Urine sample from an unaffected person does not change color upon exposure to air. (right) Ur
The charge for telephone calls T is partly constant and partly varies with the number N of ... The charge for telephone calls T is partly constant and partly varies with the number N of ...
Video: Renal Failure

For a complete list of videos, visit our video library