Author Question: Personal delivery of bad news has traditionally been the preferred medium since it signals the ... (Read 62 times)

james9437 · **on:** Jun 23, 2018

Personal delivery of bad news has traditionally been the preferred medium since it signals the importance of the news and shows empathy for the recipient.
Indicate whether the statement is true or false

Question 2

Nathan needs to minimize the errors in processing complex telephone orders that include a series of steps. He should:
a. prepare a flow chart.

b. prepare a series of concise paragraphs.

c. put procedures in bullet format.

d. None of these are correct.