The best way to reduce your anxiety about public speaking is to: ...

[ashley]

The best way to reduce your anxiety about public speaking is to:
 a. pretend there is no one in the audience.
 
  b. apologize at the beginning of your speech to lower the expectations of your audience.
 
  c. be prepared.
 
  d. hold tightly to the podium.

Question 2

Proper telephone techniques include:
 a. do not interrupt the caller.
 
  b. return all calls as promised and in a timely fashion.
 
  c. answer promptly and identify yourself.
 
  d. All of the answers are correct.

[Perkypinki]

Answer to Question 1

c

Answer to Question 2

d