Your employer may ask you to respond to customer complaints ...

[jasdeep_brar]

Your employer may ask you to respond to customer complaints appearing on Twitter, Facebook, or complaint websites.
  Indicate whether the statement is true or false

Question 2

Although businesses prefer to deliver bad news to employees personally, when bad news must be given to large groups of employees, businesses are most likely to use which of the following?
 A) Newspaper advertisements
 B) Hard-copy memos
 C) Tweets
 D) Wikis

[enass]

Answer to Question 1

True

Answer to Question 2

B

[jasdeep_brar]

Thanks for the timely response, appreciate it

[amynguyen1221]

Great answer, keep it coming