Each voter was questioned about ____ election preferences.
A) his
B) their
C) his or her
D) her
Question 2
Which of the following business messages would not use the direct strategy?
A) An e-mail message to a staff introducing a new employee
B) An oral presentation detailing the specifics of a new company wellness initiative
C) A letter to a coworker congratulating him or her on a recent promotion
D) A letter to a customer denying his or her request for credit