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Author Question: Without a sound explanation of the __________ for denying a request, refusing a claim, or revealing ... (Read 60 times)

rayancarla1

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on: Jun 23, 2018
Without a sound explanation of the __________ for denying a request, refusing a claim, or revealing other bad news, a message will fail, no matter how cleverly it is organized or written.
 Fill in the blank(s) with correct word

Question 2

________ is the ability to understand and enter into the feelings of another.
 Fill in the blank(s) with correct word


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fwbard

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Reply #1 on: Jun 23, 2018
Answer to Question 1

reasons

Answer to Question 2

Empathy


rayancarla1

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Reply 2 on: Jun 23, 2018
Gracias!

nguyenhoanhat

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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