This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Roger's company will be raising the prices of its basic services, and Roger must write to customers ... (Read 332 times)

renzo156

  • Hero Member
  • *****
  • Posts: 526
on: Jun 23, 2018
Roger's company will be raising the prices of its basic services, and Roger must write to customers to inform them of these increases. What is the most important thing he should do when writing this message?
 A) Prove that all his competitors are raising prices too.
  B) Explain the reasons and hook the increase to benefits.
  C) Apologize to his customers.
  D) Promise a rate decrease in the future when the economy improves.

Question 2

Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid?
 A) We cannot ship your order until we receive your payment.
  B) Your order will be canceled unless we receive your payment right away.
  C) As soon as we receive your payment, we'll ship your order.
  D) When are you going to submit payment?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

kjo;oj

  • Sr. Member
  • ****
  • Posts: 328
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

C


renzo156

  • Member
  • Posts: 526
Reply 2 on: Jun 23, 2018
:D TYSM

robbielu01

  • Member
  • Posts: 336
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

Hippocrates noted that blood separates into four differently colored liquids when removed from the body and examined: a pure red liquid mixed with white liquid material with a yellow-colored froth at the top and a black substance that settles underneath; he named these the four humors (for blood, phlegm, yellow bile, and black bile).

Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

Write-It-Once System Write-It-Once System
A basic principle of symbolic interactionism is that meaning is not inherent in an object or event, ... A basic principle of symbolic interactionism is that meaning is not inherent in an object or event, ...
The basic structure of an antibody molecule. Two heavy chains are joined by two light chains. The ... The basic structure of an antibody molecule. Two heavy chains are joined by two light chains. The ...
Basic classification of streptococci-based on hemolysis. Basic classification of streptococci-based on hemolysis.
genetic code: The basic principle of translation genetic code: The basic principle of translation
Ecosystem goods and services and monetary values Ecosystem goods and services and monetary values
Video: Power Supply Polyacrylamide Gel Protein Sample

For a complete list of videos, visit our video library