What is the most accurate statement about keeping the indirect strategy ethical?
A) The indirect organizational strategy is unethical and manipulative because the writer deliberately delays the main idea.
B) When you use the indirect strategy, your motives are to deceive the reader and to hide the news.
C) Because the indirect strategy provides a setting in which to announce bad news, it should be used to avoid the truth.
D) By delaying bad news, you soften the blow somewhat, as well as ensure that your reasoning will be read while the receiver is still receptive.
Question 2
Cassandra will be writing a bad-news letter to a customer and wants to follow the four-part indirect plan. In what order should she organize her letter?
A) Bad news, reasons, buffer, closing
B) Buffer, bad news, reasons, closing
C) Buffer, reasons, bad news, closing
D) Reasons, bad news, buffer, closing
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