Businesspeople are increasingly using instant messaging and text ...

[SO00]

Businesspeople are increasingly using instant messaging and text messaging to communicate with colleagues and clients. Explain three pros and three cons of instant and text messaging.

Question 2

During the information exchange, you must convey a professional attitude. The first step in displaying a professional attitude is to _________. A. deny that you have any weaknesses B. indicate you are motivated by your paycheck C. communicate your sincere interest in the company
 Fill in the blank(s) with correct word

[xthemafja]

Answer to Question 1

Pros:

Instant messaging allows real-time communication with colleagues anywhere in the world.



Instant messaging and texting are convenient alternatives to the telephone and are replacing e-mail for short internal communication.



Instant messaging allows people to share information immediately and to make decisions quickly.



Texting is a low-cost substitute for voice calls.



Texting delivers messages between private mobile phone users quietly and discreetly.



Instant messaging and text messaging avoid phone tag and eliminate the downtime associated with personal telephone conversations.



Instant messaging and texting provide presence functionality, which means that coworkers can locate each other online, thus avoiding wild goose chases hunting for someone who is out of the office.



Instant messaging and text messaging boost productivity because they enable users to get answers quickly and allow multitasking.



Cons:

Employers consider instant messaging and text messaging a distraction in the workplace.



Some organizations also fear that employees using free consumer-grade instant messaging systems will reveal privileged information and company records.



A worker's improper use of mobile devices while on company business can expose the organization to staggering legal liability.



Companies worry about phishing (fraudulent) schemes, viruses, malware (malicious software programs), and spim (IM spam).



Instant messages and text messages are subject to discovery (disclosure); that is, they can become evidence in lawsuits.



Companies fear instant messaging and text messaging because the services necessitate that businesses track and store messaging conversations to comply with legal requirements. This task may be overwhelming.



IM and texting have been implicated in inappropriate uses such as bullying and the notorious sexting.



Answer to Question 2

communicate your sincere interest in the company

[SO00]

Thank you

[xthemafja]

No problemo