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Author Question: Suzanne has just received an e-mail message from a client and is reading it carefully to determine ... (Read 42 times)

penza

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Suzanne has just received an e-mail message from a client and is reading it carefully to determine her client's needs. She is involved in the ________ part of the communication process.
 A) encoding
  B) channel selection
  C) decoding
  D) feedback

Question 2

Which of the following is a source of primary data?
 A) Journal articles
  B) Normative surveys
  C) Online government documents
  D) Movie reviews



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elyse44

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Answer to Question 1

C

Answer to Question 2

B




penza

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Reply 2 on: Jun 23, 2018
Gracias!


isabelt_18

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Reply 3 on: Yesterday
Excellent

 

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