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Author Question: Use ____________________ time, the extra time you have between the speaker's ideas, to review what ... (Read 86 times)

stevenposner

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on: Jun 23, 2018
Use ___________________ _ time, the extra time you have between the speaker's ideas, to review what the speaker is saying.
 Fill in the blank(s) with correct word

Question 2

Gwen, a manager at Exude Apparels Inc, received a message from a customer requesting a replacement for a purchased pair of shoes. Exude Apparels has a clearly stated no-return policy. Gwen responded to the customer denying the request in a tactful and clear manner. Despite this, the customer submitted a second request. In this scenario, which of the following is an appropriate response to the second request?
 A) Ignoring the second request
  B) Using an indirect approach in the second response
  C) Using the deductive outline in the second response
  D) Resending the first response


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Marked as best answer by a Subject Expert

jesse.fleming

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Reply #1 on: Jun 23, 2018
Answer to Question 1

lag

Answer to Question 2

C


stevenposner

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Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

Joy Chen

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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