Positive nonverbal messages include all but which of the ...

[bobthebuilder]

Positive nonverbal messages include all but which of the following?
 A) Expressing warmth with frequent smiles
  B) Producing careful, neat, professional, well-organized messages
  C) Responding rapidly even though the message may have a few errors
  D) Conveying self-confidence with erect posture

Question 2

Deductive Organizational Pattern  Outlining your messages to meet your receiver's expectations will increase your chances of preparing a document that elicits the response you desire. Most good-news and routine messages use the deductive organizational pattern. Exceptions occur when the cultural context and audience expectations call for an alternate approach. Choose the correct section of the direct outline to complete the sentence. In a direct outline for good and neutral news, the main idea is presented in the _________ of the message. A. body B. closing C. reflection D. opening
 Fill in the blank(s) with correct word

[Loise Hard]

Answer to Question 1

C

Answer to Question 2

opening

[bobthebuilder]

Excellent

[irishcancer18]

Thanks for the timely response, appreciate it