Select the most accurate statement about eye contact.
A) Communicators consider the eyes to be the most accurate predictor of a speaker's true feelings and attitudes.
B) Nonverbal cues, including eye contact, have identical meanings in most cultures.
C) Sustained eye contact signifies fear or stress.
D) Eye contact cannot be learned; it's an innate trait.
Question 2
Managers must take special care in writing standard operating procedures to ensure that all employees complete the procedures accurately and consistently.
Indicate whether the statement is true or false