While listening empathetically, talking too much and giving ...

[serike]

While listening empathetically, talking too much and giving strong nonverbal signals of disinterest destroy others' desire to talk.
  Indicate whether the statement is true or false

Question 2

Counselors dealing with their clients are engaged in casual listening.
  Indicate whether the statement is true or false

[Jossy]

Answer to Question 1

True

Answer to Question 2

False

[serike]

Thanks for the timely response, appreciate it

[recede]

Great answer, keep it coming