Createsols Inc is a content writing company. During a project debriefing session, representatives from different departments of the company were arguing relentlessly over who is to be blamed for the project's failure. Amy, a representative from the finance department, requested everyone to stop pointing fingers at each other and to calm down. In this scenario, Amy was most likely playing the role of a _____ in the meeting.
A) facilitator
B) harmonizer
C) dominator
D) socializer
Question 2
In a group, a(n) _____ plays a positive role.
A) airhead
B) socializer
C) isolator
D) facilitator
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