Which of the following statements is correct concerning the delivery of a business presentation?
a. What you say at the beginning is not as important as the main points you make in the body of the presentation.
b. Attention-getting techniques may include a quotation by an expert, an appropriate joke, or a startling statistic.
c. You should use the inductive approach, because the deductive approach would remove the suspense factor for the audience.
d. A summary of the major points covered is optional if the material has been well presented.
Question 2
Use the correct form of the verb in parentheses: present perfect tense or past tense. Ben (retire) two years ago.
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