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Author Question: Which of the following is FALSE concerning personal delivery of bad news? a. Personal delivery of ... (Read 84 times)

tth

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on: Jun 23, 2018
Which of the following is FALSE concerning personal delivery of bad news?
 a. Personal delivery of the bad news signals the importance of the news.
  b. Personal delivery eliminates any potential escalation of emotion.
  c. Personal delivery shows empathy for the recipient.
  d. Personal delivery provides the benefits of nonverbal cues.

Question 2

There is a difference between preventing and avoiding a conflict.
  Indicate whether the statement is true or false


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allisonblackmore

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Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

T


tth

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  • Posts: 579
Reply 2 on: Jun 23, 2018
Excellent

sultana.d

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  • Posts: 320
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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