A tactful person offends others. Indicate whether the statement ...

[HCHenry]

A tactful person offends others.
  Indicate whether the statement is true or false

Question 2

Discuss the circumstances under which the inductive approach to writing a bad-news message can be disregarded.

[jgranad15]

Answer to Question 1

F

Answer to Question 2

Normally, a writer's purpose is to convey a clear message and retain the recipient's goodwill; thus, the inductive outline is appropriate. In the rare circumstances in which a choice must be made between clarity and goodwill, clarity is the better choice. When the deductive approach will serve a communicator's purpose better, it should be used.
Placing a refusal in the first sentence can be justified when one or more of the following circumstances exist:
a . The message is the second response to a repeated request.
b. A very small, insignificant matter is involved.
c. The request is obviously ridiculous, immoral, unethical, illegal, or dangerous.
d. The sender's intent is to shake the receiver.
e. The senderrecipient relationship is so close and longstanding that satisfactory human relations can be taken for granted.
f. The sender wants to demonstrate authority.

[HCHenry]

Thank you

[jgranad15]

Happy to help you