Which of the following are the most frequently used methods of ...

[Lisaclaire]

Which of the following are the most frequently used methods of communicating standard operating procedures and other instructions to employees?
 a. Memos and email messages
  b. Face-to-face meetings and phone conversations
  c. Phone conversations and instant messaging
  d. Reports and letters

Question 2

Rhetorical questions
 a. are used to close a conversation.
  b. include the word exactly.
  c. do not require an answer.
  d. none of these choices.

[Amiracle]

Answer to Question 1

A

Answer to Question 2

C