Which of the following is recommended advice when writing an ...

[Lobcity]

Which of the following is recommended advice when writing an appreciation message?
 a. Time the message to arrive two to three weeks following the action or event.
  b. Use slight overstatements to communicate your favorable attitude.
  c. Avoid specific remarks about the receiver's performance or achievement.
  d. Consider sending a copy of the appreciation message to the individual's supervisor.

Question 2

Small talk is light, informal conversation that has no agenda.
  Indicate whether the statement is true or false

[emilymalinowski12]

Answer to Question 1

D

Answer to Question 2

T

[Lobcity]

Gracias!

[softEldritch]

Thanks for the timely response, appreciate it