You are the entry-level mail clerk of a major clothing company. ...

[xclash]

You are the entry-level mail clerk of a major clothing company. It would be appropriate for you to personalize an e-mail if
 
  A) You are writing to someone you do not know.
  B) You are writing outside the company.
  C) You are writing up to management.
  D) None of the above.

Question 2

You-usage
 
  A) Is dangerous in workplace communication and should be avoided.
  B) Helps inform your audience what you expect from them.
  C) Motivates the audience to work with you.
  D) None of the above.

[Perkypinki]

Answer to Question 1

D

Answer to Question 2

C

[xclash]

TYSM

[irishcancer18]

Excellent